I recently bought a copy of this to run on my laptop. I did the install, typed in the code on the CD to verify I'm legit and when I tried to launch it, I received this wonderful error message:
Could not complete your request because of missing or invalid personalization information.
I will do just about anything to avoid calling tech support, including endless google searches, uninstall & reinstall, disable virus/registry editors/malware scanners and posting on forums.
I found a fix, simple, easy, thought I'd share it with anyone who needs it. Copy the executable to your desktop (create a shortcut), right click on it and run as administrator. Hopefully I've just been able to save someone hours of contemplating computer murder.
If this post has helped you out, let me know by leaving a quick comment below.